Available 7 Days A Week
HypeFlags offers customer support around the clock.
Drop us a line and we’ll respond within 24 hours.
Contact Us Form
How long will it take for my order to arrive?
For orders within the USA we offer two shipping options. Standard Shipping takes 3-5 days and Priority Shipping takes 2-3 days. Please note these begin once the order has shipped. Please check our Shipping & Handling page for more information.
Can I change the shipping address for my order?
Yes, please fill out the form above and make sure to include your order information as well as the new shipping address in full.
What is your return policy?
If you are not satisfied with your purchase, you can request a return or exchange within thirty (30) days of purchase if the flag is in the original condition and packaging. Custom flags are not eligible to be returned.
To get started with the return/refund process, please complete the form on our Returns & Exchanges page (https://hypeflags.com/pages/returns-exchanges). We are always here if you need any help along the way. Email us at email@example.com and we can help you with any step.
Once the return is received to our warehouse we will inspect the flags and process the exchange/refund. We are committed to processing refunds quickly, so you will likely receive notice of your refund/exchange within three (3) business of your return arriving at our warehouse. Please keep your return shipping confirmation and tracking number in the event the package is lost.
Returns will be refunded in the original method of payment. While refunds leave our account immediately, they can take 1-2 weeks to be reflected in your account.
Do you offer custom flags?
Yes! We do offer custom flags. Click here to get started with your custom flag.
How big are your flags and what are they made of?
Our flags are 3x5 ft and made of 100% polyester.